Within 30 days after the purchase date, the original buyer may return any LED EAGLE products that have one or more LEDs that fail to illuminate, due to a defect in materials or workmanship. Installation of this product must be performed by a licensed professional. Should the failure of the product be the result of damage occurring as a result of improper installation, alteration of the product, or an act or omission on the part of the consumer, this warranty is void. LED EAGLE shall not be responsible for any consequential damages which arise from the use and/or installation of the product. If the kit is installed in any manner other than specified, LED EAGLE reserves the right to deny any warranty claims at the discretion of the technical support department. Any product return must include the original packaging, invoice number, and a statement of the alleged defect. Upon receipt of the returned product, the company will test the product for defects. If the results of the testing do not support the warranty claim, do not reveal any defect, or indicate consumer negligence in the installation and handling of the product, then the product will be returned to you and you will be charged a reshipping fee. If the product is returned from an address within Canada, within the first 30 days after purchase, and is found to be defective, LED EAGLE will exchange or refund the original purchase expense. This offer does not extend to the cost of shipping charges on any international packages.